§ usecase · process-automation

Approvals, onboarding, internal tickets. Without Excel sheets.

An agent that orchestrates cross-team internal processes: approval requests, new-customer onboarding, IT tickets, supplier management — with clear escalations and audit trail for whoever oversees.

§ 01 · the problem

Internal processes live in spreadsheets and Slack threads.

01

Nobody knows where a request is

The budget approval is with Pietro, but Pietro is on holiday, and the email ended up in some Slack thread from three weeks ago.

02

Uncoordinated customer onboarding

Sales closes, ops has to set up, finance has to invoice. Three teams, three different tools, zero end-to-end visibility.

03

Audit & compliance impossible

Who approved what, when, and why? Good luck reconstructing it from email and Slack 6 months later.

§ 02 · flow

How it works, from request to close.

01

Trigger

A request comes in: internal form, alias email, system event, Jira ticket. The agent picks it up and opens it.

02

Workflow

Runs the configured flow: who must approve, in what order, with what SLA, what happens if no reply within N hours.

03

Execution

Automatic actions on Slack, Teams, email, internal systems. All recorded in audit trail, reconcilable at any time.

§ 03 · capabilities

What the Process Automation agent does.

Six native capabilities, already configured and ready to use. Extendable to your specific case via custom tools.

Multi-step workflows

Cascading approvals, "if-then" conditions, automatic escalation to the supervisor.

Smart reminders

Knows when to insist, on which channel, and when to hand off to the next level.

Integrated with your stack

Slack, Microsoft Teams, Jira, Asana, Notion, HR and ERP systems — native reads and writes.

Full audit trail

Every decision, approval and change is recorded. Ready for compliance audit, ISO, SOC2.

Simulation mode

Test the workflow in sandbox before going to production, without touching real systems.

Context-aware decisions

Not just rigid rules: the agent understands natural-language requests and applies policies correctly.

§ 04 · measured results

Real numbers, from real customers.

Median measured across customers that adopted this use case. Varies by industry and size — we give you an estimate for your case in a 30-minute call.

−61%
Average approval time
From 4.2 to 1.6 working days
92%
Requests closed without manual chase
Reminders + automatic escalation
100%
Traceability for audit
Every step in the log
8h
First workflow setup
From template to production
14 days free · no card required

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