§ product · safety

AI you can trust in production.

Guardian agents, simulation mode, publish/draft system, escalation handling and full audit trail. Five layers designed to keep AI agents safe and accountable.

§ 01 · guardian agents

A supervisory AI on every output.

A Guardian agent reviews every output before execution, evaluating compliance, tone, accuracy and risk level. Risky actions are blocked and create an escalation record.

  • Supervisory AI agent reviews all outputs before execution
  • Configurable risk thresholds per action type
  • Automatic blocking of high-risk or non-compliant responses
  • Creates detailed escalation records for human review
// guardian pipeline · live
AI
Agent generates response
Draft reply · ticket #1847 · refund request
Guardian reviews
compliance · tone · accuracy · risk
approved
Action executed
reply.send via freshdesk · 0.4s
// risk: low
§ 02 · simulation mode

Test end-to-end without executing real actions.

Simulation mode runs agents as if in production, but intercepts every output action. See what the agent would have done, without it actually happening.

  • Full end-to-end testing without executing real actions
  • Toggle per agent or per individual task
  • Simulated actions logged with full parameters and timing
  • Safe environment to iterate on agent behavior
// simulation mode
on
send_emailSimulated
update_ticketSimulated
classify_intentExecuted
create_noteSimulated
refund_requestBlocked
// dry run
§ 03 · publish / draft

Changes stay in draft until publish.

All configuration changes stay in draft until you explicitly publish them. Instant rollback to any previous revision, with full diff.

  • All changes stay in draft until explicit publish
  • Instant rollback to any previous revision
  • Version history with full diff comparison
  • No accidental production changes during editing
// revisions · agent customer-support
v4Draft
just now
v3Published
2 hours ago
v2Previous
3 days ago
v1Previous
1 week ago
// 4 revisions
§ 04 · escalation

When the agent is uncertain, it hands off.

Automatic escalation on task failures, Guardian blocks, routing errors. 4-level risk classification and routing to the right team.

  • Automatic escalation on task failures or Guardian rejections
  • Risk classification: low, medium, high, critical
  • Configurable behavior: exit, suspend, continue
  • Notification routing to the right team members
// risk levels · 4 classes
critical●●●●Guardian rejection on financial action
high●●●○Workflow timeout after 48h wait
medium●●○○Routing confidence below threshold
low●○○○Non-critical integration retry
// handler: exit · suspend · continue
§ 05 · audit trail

Every event, every action, tracked.

Every event, action, LLM call and workflow step logged with full parameters, results, timing and cost. Searchable, exportable, queryable via API.

  • Every event, action, LLM call and workflow step logged
  • Full parameter, result, timing and cost data
  • Searchable and filterable log interface
  • Configurable retention: from 7 days to unlimited
audit log · ticket #18477 entries
14:23:01event.receivedticket #1847 from Freshdesk
14:23:02task.routedagent: support · task: triage
14:23:03llm.callgpt-4o · 847 tokens · 1.2s
14:23:04action.executedclassify_intent → billing
14:23:05guardian.checkapproved · risk: low
14:23:06action.executedsend_reply via Freshdesk
14:23:07ticket.closedresolved · 5.2s · €0.008
// retention: 90d

Built for production. Designed for trust.

Hivematic was built from the ground up with safety as a core principle, not an afterthought. Every feature is designed to give you confidence that your agents will behave correctly — and full visibility when they don't.

trust · 01

No black boxes

Every decision logged and traceable.

trust · 02

Your data, your control

We never train on customer data.

trust · 03

Self-host available

Run on your own infrastructure.

14 days free · no card required

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