An agent for every process that steals your time.
Customer support, e-commerce, lead qualification, internal process automation, email. Five concrete ways companies put Hivematic to work, today.
Customer Support
A Hivematic agent handles emails, tickets and first-level conversations with the same quality as your best operators. Complex cases are routed to the right team, with context already prepared.
E-Commerce
An agent that talks to your customers, validates orders, handles returns, communicates delays and updates Shopify, WooCommerce or your backoffice — autonomously, on WhatsApp, email and chat.
Lead Qualification
Form filled in? Demo requested? Company WhatsApp? The agent collects the data it needs, assesses fit, books a meeting on the right rep's calendar — before the lead goes cold.
Process Automation
An agent that orchestrates cross-team internal processes: approval requests, new-customer onboarding, IT tickets, vendor management — with clear escalations and an audit trail for whoever reviews.
Email Processing
Thousands of emails that need reading, classification, data extraction and routing? A Hivematic agent reads them, understands, extracts the fields you need and routes them — to the right system or the right person.
We start from your process, not our catalog.
30 minutes with a consultant to figure out which process to automate first. No commitment.
Book a demoDifferent cases, same backbone.
Whatever the process, the agent always follows the same reliable cycle: it receives an event, decides, acts — with Guardian and audit trail watching over.
Receives
Email, ticket, WhatsApp message, webhook, scheduled trigger — the event enters the agent's pipeline.
Decides
Classifies, retrieves context from the knowledge base, picks the task. Guardian assesses the risk of each action.
Acts
Replies, updates systems, opens tickets, escalates to a human if needed. Everything logged in the audit trail.
Ready to put AI to work ?
Start with the free plan. Deploy your first agent in minutes.