Orchestrate Complex Processes Visually
Build sophisticated multi-step workflows with our visual editor. Handle branching logic, AI decisions, wait states, and escalation — all without code.
Four Step Types, Infinite Possibilities
Every workflow is built from four fundamental step types that can be combined and nested to model any business process.
Action
Execute an integration action: send an email, call an API, update a record. The building block of all workflows.
AI Decision
Let the LLM analyze context and choose the next path. Handles nuance that rule-based systems cannot.
Wait-for-Event
Pause the workflow until an external event arrives (e.g., customer reply, webhook, approval). Configurable timeout.
Condition
Branch based on data conditions. Evaluate template expressions and route to different outcomes.
Three Phases Per Step
Every step runs through three independent phases, giving you fine-grained control over data flow and processing.
Entry
Pre-processing: validate inputs, inject context, set variables before the main step logic runs.
Process
Core execution: run the action, make the AI decision, evaluate the condition, or wait for the event.
Exit
Post-processing: transform outputs, log results, determine the transition to the next step.
Advanced Capabilities
Branching
Branching with multiple outcomes per step
Loops
Loop support with max-loops protection
Timeouts
Timeout configuration with transition targets
Escalation
Escalation handling: exit, suspend, or continue
Templates
Template variables for dynamic parameters
Context
Full context injection across steps
Example: Support Ticket Workflow
A real-world workflow that receives a support ticket, classifies it with AI, routes it to the right handler, and manages the full resolution lifecycle.
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