Agents That Work Like Your Best Team Members
Configure AI agents with distinct personalities, expertise areas, and task portfolios. Each agent handles events autonomously, making decisions and taking action.
How Agents Work
Every agent follows a clear pipeline: receive an event, route it to the right task using AI, and execute the appropriate actions.
AgentReceives event
Task RoutingAI-powered matching
Action ExecutionIntegrations & APIs
Features in Detail
Persona Configuration
Configurable persona and expertise via system prompts
Task Routing
Multiple tasks per agent with AI-powered routing
Cross-Agent Delegation
Cross-agent delegation for specialized handling
Publish / Draft
Publish/draft system for safe configuration changes
Example Agent Configuration
Define agents declaratively. Each agent has a persona, a set of tasks, and routing rules that determine how events are handled.
// Support Agent configuration
{
"name": "Customer Support Agent",
"persona": "You are a helpful, empathetic support specialist...",
"llm": "openai/gpt-4o",
"status": "published",
"tasks": [
{
"name": "Triage & Classify",
"routing": "ai",
"actions": ["classify_intent", "assign_priority"]
},
{
"name": "Compose Reply",
"routing": "ai",
"guardian": true,
"actions": ["draft_reply", "send_email"]
}
]
}Ready to Put AI to Work?
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